Collection: Roof Lantern

1.1. The company will notify the customer of the delivery date for the goods.

1.2. Delivery will be on the delivery date noted where possible unless any circumstances arise beyond our reasonable control.

1.3. The company will deliver the goods to the delivery address noted on the quotation.

1.4. Except for prior agreement, the company will not deliver the goods if any part of the invoices are outstanding.

1.5. The customer must ensure they can accept delivery of the goods and the customer has personnel and appropriate equipment to unload the goods safely. The company reserves the right to postpone delivery of the goods if it is considered that the company is unable to safely deliver the goods, the customer will be responsible for any costs associated with re-delivery. 

1.6. The company shall have no liability for any failure to deliver the goods if caused by an event beyond the company’s reasonable control or the customer’s failure to provide the company with adequate delivery instructions or failure to comply with clause 1.5.

2.1 Goods cannot be returned once manufactured as they are bespoke and individually ordered to your specifications.

Your warranty commences when you receive your rooflight from Titan and is 

not transferrable. 

Warranty claims need to be made as soon as possible, no longer than 7 days 

from the defect becoming apparent. 

If you need to report a warranty claim, please contact us on 01256 760070 or 

via email to sales@titanaluminium.com

PRODUCT WARRANTY DETAILS 

Fixed EDGE Rooflight 10 year unit seal and frame 

components and ancillary items 

Multipane EDGE Rooflight 10 year unit seal and frame 

 

Definitions 

Unit seal failure would be indicated by condensation inside the sealed unit. 

If a sealed unit fail within the 10-year period it will be replaced free of charge. 

Frame – the aluminium frame around the glass. 

Electronic motor components – motor fitted in opening rooflights used for the operation of 

the opening rooflight. 

Ancillary items such as rain sensor, wall mounted switch and handheld remote 

 

Exclusions 

The warranty will not cover any claim arising either directly or indirectly from: 

Any shattering cracking breakage or other damage however caused including glass breakage 

due to nickel sulphide inclusions (NiS) 

Titan Windows Ltd. Shall not be liable for loss of any nature consequential or subsequent, to 

include without limitation, loss of profits, damage, illness, injury or loss of any kind however 

caused to any property, persons, animals or produce arising out of or in connection with, 

whether directly or indirectly the use of the product. 

Any failure or defect outside of the terms of the warranty 

Any failure caused by an accident or external factor where the external factor includes, but 

is not limited to fire, theft, attempted theft or explosion. 

Any failure due to loss of electrical connection on electrically operated rooflights. 

Any failure arising from connection to the incorrect power supply voltage. 

Any failure caused directly or indirectly by any abuse, misuse or other use of this rooflight 

other than which it is intended for. 

Any failure caused by walking on a unit that is not supplied as walk on glass. 

Any failure to follow installation instructions provided or made available to you by Titan Windows ltd